Our Policies
Cancellation Policy
We understand that unforeseen events may occur, leading to the need to cancel or reschedule appointments. We kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer your appointment slot to other clients in need of our services. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee, except in cases of emergency. We appreciate your understanding and cooperation in ensuring that we can provide timely services to all our clients.
Confidentiality
Your privacy and the confidentiality of your information are of the utmost importance to us. All conversations, records, and information shared during sessions are kept confidential in accordance with legal requirements and professional ethical standards. Information will only be disclosed with your explicit consent or in specific circumstances where disclosure is required by law, such as in the case of a direct threat to yourself or others. Our commitment to your confidentiality is a cornerstone of our practice, ensuring a safe and trusting environment for your care.